DirecTV Stream
DirecTV Stream Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DirecTV Stream has a 2.1 star rating from 56 reviews and low recommendation rates; consumers are mostly dissatisfied per recent DirecTV Stream reviews.
Positive Feedback
Some users find the service cheaper and fairly reliable when it works, and a few praise helpful technicians and agents.
Negative Feedback / Risk Areas
- Frequent customer service failures and long hold times; many DirecTV Stream customer complaints cite unreachable support.
- Billing errors, unauthorized charges, and trouble with cancellations, refunds, and subscription changes.
- Technical issues: app/login failures, outages, and unreliable streaming.
Key Takeaways for Future Customers
- Expect potential billing headaches and prepare documentation before calling customer service.
- Verify subscriptions and purchases immediately to request refunds if needed.
- Consider service reliability risks versus price before switching.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DirecTV Stream has a 2.1 star rating from 56 reviews and low recommendation rates; consumers are mostly dissatisfied per recent DirecTV Stream reviews.
Positive Feedback
Some users find the service cheaper and fairly reliable when it works, and a few praise helpful technicians and agents.
Negative Feedback / Risk Areas
- Frequent customer service failures and long hold times; many DirecTV Stream customer complaints cite unreachable support.
- Billing errors, unauthorized charges, and trouble with cancellations, refunds, and subscription changes.
- Technical issues: app/login failures, outages, and unreliable streaming.
Key Takeaways for Future Customers
- Expect potential billing headaches and prepare documentation before calling customer service.
- Verify subscriptions and purchases immediately to request refunds if needed.
- Consider service reliability risks versus price before switching.
Media from reviews
Miami, Florida
I still cannot log on to DirecTV on my computer and cannot access ESPN unlimited.
I tried to access ESPN Unlimited with my DirecTv account not only wa this was not successful i can no longer get access to Directv on my computer. I get the following errReference #219.84c04c68.176356****.243d3a67or instead
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOnce you finally reach a live person.
It took DAYS and numerous tries for me to finally get a live person. I only found the"pissed off consumer"site by accident and figured since I tried everything else, why not try this. It worked, FINALLY.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t sign in
Forgot it if you are using OS 26,01. The system is incompatible with Direct TV Streaming. Obviously, Direct TV doesn’t give a hoot.
I have a subscription for directvstreaming. It works fine on our Samsung TV, but the app will not open on my iPhone 16.
User's recommendation: Direct phone contact.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to add the DIRECTV stream service app to my iPhone as well as having it on my TV.
I am subscriber and I have the DIRECTV stream app on by TV, however I would like on my iPhone as well, so I can watch my shows anytime.
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Verified ReviewerCan’t get ESPN app to work
I was watching it yesterday, and when I tried to go back to watch it later, now it won't play, for some reason.
Preferred solution: I just want it to work, thank you
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Verified ReviewerCancelation of Direct TV Stream and was chargrd %452.64rged $4
I canceled my Direct TV Stream three weeks ago and I was charged $452.64 today on 6/27/25. This is ridiculous and I just spoke with another person two days ago.
I am getting a lawyer because this is not the first time that I had my
o request my money back after paying to much that was not correct at all and it was around $443 . I need my money immediately to pay my mortgage and more.I
User's recommendation: Not to deal with DIRECT TV STREAM AT ALL
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Bill increases
I wanted to discuss the increase in my bill and I just got stuck in telephone purgatory over and over again. It asked me the same questions. All automated never got to talk to anybody in a half hour the worst ever.
User's recommendation: That’s easy have somebody answer the phone?
Bad service should be law against att
Want me to pay to fix their equipment no service refuse to help unless you pay first Very costly maintenance contract totally rip off People can not speak English
User's recommendation: Don t go their will regert it bad bad bad
Ayuda para pagar mi servicio
Tiempo para pagar mi servicio del mes.Puedo pagar hasta el día 9 de Julio.Causas de fuerza mayor me impiden pagar mi servicio en este momento,necesito de su ayuda para poder continuar y seguir recibiendo mi servicio pues tengo un nuevo empleo donde se me va a pagar el segundo miércoles de cada mes como pueden ver este mes de Julio cae el día miércoles 9 y no tengo otros recursos económicos disponibles hasta la fecha en que reciba mi primer pago por eso estoy pidiendo este periodo de gracia para poder continuar con el servicio de DIRECTV.Necesito de su ayuda.Muchas gracias.
User's recommendation: Excelente servicio.
Ayuda para pagar mi servicio
Estoy pidiendo tiempo para poder pagar mi factura de este mes de Julio pues causas de fuerza mayor me obligan a pedir más tiempo porque tengo un nuevo empleo donde se me va a pagar hasta el segundo miércoles de cada mes y este mes de Julio cae el día 9 Pido un periodo de gracia para poder reajustar mis pagos es mi primer cobro y no quisiera que se suspendieran
mis servicios.No cuento con ningún otro recurso económico para poder pagar este fin de mes mi servicio por esta razón pido por favor su ayuda con esta situación.Muchas gracias.
User's recommendation: Excelente.Muy satisfechos con el servicio.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Glendale, California
Lost connections
The agent was very professional. He had my problem fixed in about 20 minutes. I have always had good luck with getting an agent to help me.
- Quick service
- Hav none
User's recommendation: never had another service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCould not get through on the phone kept getting in one big loop
On my remote, which is set up to only affect the sound bar, the sound volume is now affecting the TV also, and I need to redo the remote somehow.
User's recommendation: First problem I’ve had with Direct stream
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marlborough, South Island
Accidentally hit movie purchase
Ask, are you sure before completely charging the purchase if you can't be reached to cancel? There was no way I could stop the purchase.
- Lots of pros
- Cannot reach them to correct purchase error for movies
Preferred solution: Full refund
User's recommendation: Exactly what I said above
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Bill increases
I called the 800 number and went round and round and round for a half hour. Never got to talk to anybody!
I'm going to cancel my DIRECTV if somebody doesn't call me.
In fact, I cancel already. If I could get through to somebody, I guess I'll just have to stop payment.
Preferred solution: Price reduction
User's recommendation: Have somebody answer the damn phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to change my billing information
I have not been able to contact Direct TV to change my billing information and they need to have the new info.
Service is offno notification
I've been a customer for awhile now. I didn't realize my bill went up on price and didn't get a notification. Now I have to pay a service fee to connect again .
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